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Issue Versioning is used for creating different versions of the same issue.

Information related to an issue version are:

Issue versioning consists of making a new version of an issue. To create a new version, it is necessary to follow the steps below:

1) Open the Issue you want to create a version for;

2) Select the "Issues" menu (or press ⇧⌘V.);

3) Click on "Create new version";

4) Enter the version name;

5) Choose if the new created version shall be set as the "Active Version";

6) Save the changes.

 

The new version will be created with the same features as the previous one and, if set as active version, can be synchronized with the production system.

Active Versions are identified by a green icon, whereas not active versions are identified by a grey icon:

 

Active and not active versions are also identified by the same green and grey icons within the issues management panel as shown in the image below:

 

The basic functionalities on issues (opening, modification, cancellation, etc.) remain unchanged, with the following exceptions:

 

Activeting an issue version

An issue version can be activated by selecting the menu Issue -> Active Version and confirming the request of the system to proceed.

     

Available Operations Matrix:
OperationActive VersionNot Active Version
Sync from the Prod systemxx
Sync to the Prod systemx 
Update bookings from ERPxx
Return Data to ERPx 
Upload advertising PDF filesx 

To enable the issue versioning, the corresponding ISSUE_Versioning configuration parameter shall be enabled from within the Administration panel.

For further information about how to enable the issue versioning consults the Config. GENERAL page.