Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Launching TIMONE Plan

Problem that may occur:

As encountered by different users, it It may happen that by performing a downgrade of TIMONE System and starting later clients, these should be get in error (usually having a screen completely gray) because the preferences of the later versions have been enriched with new data and are no longer compatible.

...

Starting from version 8.2.0 is provided an advanced management of the preferences has been conceived that will avoid problems in downgradein case of downgrade, however this procedure remains valid for versions released until today.

...

On MAC OS X < 10.9 was sufficient to eliminate the folder PLAN_PRESETS (positioned in the home of the user) and the files it.tellnet.tiller.plist and it.tellnet.gem.plist (positioned in the Library Folder/Preferences of the user home; there can be accessed access from the Finder menu -> Go -> Library [the item appears if you hold down the Option key, see attached screenshot]).

...

Starting with MAC OS X 10.9 (Mavericks) was implemented a caching mechanism of preferences which negates the cancellation of the plist file; in order to obviate overcome this drawback it is necessary to perform the following Terminal commands with clients and closed prior to deleting the plist file:

Section
$ defaults delete it.tellnet.timone

$ defaults delete it.tellnet.gemma

Subsequent to After the execution of the commands you can proceed to the cancellation of the plist file and the start up of the client, which will restore the default preference.

...